Refund policy

All products are made-to-order through Printful, which means we cannot accept returns or exchanges for items ordered by mistake or if you simply change your mind.

If your order arrives damaged, defective, or incorrect, please contact us at hestia4all@gmail.com within 7 days of delivery with photos of the item and packaging. We will work with Printful to replace the item or issue a refund.

Lost orders: If your order is lost in transit, contact us within 14 days of the expected delivery date. We will investigate with the carrier and Printful to provide a replacement or refund.

Refunds: Approved refunds will be issued to the original payment method within 7–14 business days. Please note that your bank or credit card provider may take additional time to process the refund.

For any questions or concerns about your order, email us at hestia4all@gmail.com